1. Introduction
This Privacy Policy explains how Telewest Cybersecurity Solutions (StockiePilot) ("Telewest", "we", "us") collects, uses, stores, and protects personal data when you use StockiePilot (the "Platform") at https://app.stockiepilot.ng. We process personal data in accordance with the Nigeria Data Protection Act (NDPA) and applicable regulations.
2. Data Controller
Telewest Cybersecurity Solutions (StockiePilot)
NO 1, BOLORUNDURO STREET, BEHIND NOVA SCHOOLS, IWOROKO ROAD, ADO EKITI, EKITI STATE, NIGERIA
Email: privacy@stockiepilot.ng
3. Personal Data We Collect
- Account Data: name, email, phone, company details, login credentials.
- Business Data: products, inventory, sales records, customer lists (uploaded by you).
- Payment Data: transaction references (processed by Paystack/Flutterwave; we do not store card details).
- Technical Data: IP address, device, browser, logs, cookies.
- Support Data: messages, tickets, feedback.
4. Lawful Bases for Processing
- Contract: to provide the Platform.
- Legitimate Interests: to improve and secure services.
- Legal Obligation: to comply with laws.
- Consent: for marketing (where required).
5. How We Use Data
- Provide and operate the Platform.
- Authenticate users and manage accounts.
- Process subscriptions and invoices.
- Deliver support and communications.
- Improve features and security.
- Prevent fraud and abuse.
- Comply with legal obligations.
6. Data Sharing
We share data only with:
- Payment processors: Paystack, Flutterwave.
- Hosting/Infrastructure providers.
- Professional advisers (legal/audit).
- Regulators/law enforcement when required.
We do not sell personal data.
7. International Transfers
Where data is transferred outside Nigeria, we ensure adequate safeguards consistent with NDPA.
8. Data Retention
- While your account is active.
- As required for legal, accounting, or audit purposes.
- Then securely delete or anonymize it.
9. Security
We implement appropriate technical and organizational measures including access controls, encryption in transit, and monitoring.
10. Your Rights (NDPA)
You may:
- Access your data.
- Request correction or deletion.
- Object to or restrict processing.
- Withdraw consent (where applicable).
- Request data portability.
Contact: privacy@stockiepilot.ng
11. Cookies
We use cookies for authentication, preferences, and analytics. You can manage cookies in your browser.
12. Children
The Platform is not intended for persons under 18.
13. Changes
We may update this Policy. Material changes will be communicated via the Platform or email.